DNNShop Features
Ecommerce for Dotnetnuke done right!

Getting Started

Design

WHAT IS DNNSHOP ?

DNNSHOP is a combined service of Dotnetnuke + Catalook + Ecommerce Designs + Specialist modules for integration into the major ERP / Accounting systems. We pre-configure and supply everything packaged and supported with options for complete customisation. Everything is hosted and supported as one service.

DNNSHOP is the only Dotnetnuke online store that is delivered to you ready to go and start selling, so no learning curve is necessary and the features have been delivered in an easy to use format just add your products and payment options. Customers who bought also bought, login with account history, linked directly to google for search engine optimization and built on the latest DNN5. We can’t possibly mention all the features here, so why not try a free demo and put your own products to the test.

HOW DO I INSTALL / UPGRADE DNNSHOP ?

There’s no installation required! We host DNNShop so you don’t have to worry about installing any software.  We buy your Catalook license for you and pre-deliver everything with our latest template skin for DNN and Catalook. We also tune Dotnetnuke and Catalook settings so they are running at optimal speeds.
You have full host and ftp access, so you can upgrade your system at anytime, or ask us to do it for you.

WHAT DO I DO IN ORDER TO START SELLING ?

First you need something to sell ! If you take a free 30 day demo with us, one of our consultants will even contact you to import your products from an excel file for free!
So you really have nothing to lose in checking how your products will look online.

You can choose from a free payment gateway like Paypal or Google Checkout or a merchant gateway such as Realex, Worldpay, DIBS, Authorize.net etc.

WHICH COUNTRIES AND CURRENCYS CAN I USE ? 

You can use DNNSHOP for any country and currency. Our template is delivered in english with EUR currency. You can follow our KB articles to change the country and currency, or have one of our team change them for you.
 

DO YOU GUARANTEE YOUR SKINS ? 

Any skin that is designed or developed by us will be guaranteed through upgrades or faults. The only exception to the rule is if you change the code in the skin in anyway.
 

CAN I PLUG IN 3RD PARTY SKINS ? 

Yes you can use any skin or develop your own skins, but we recommend our designers as we know we give such great service and value!

CAN I MAKE SKIN CHANGES ? 

Yes you can make skin changes to any of our skins, we can not train you in skinning but there are many online guides.

HOW WILL I MARKET MY STORE

DNNShop is integrated and linked to Google analytics. This helps you keep track of your store's progress over time. Benchmarking your online store's performance helps you make the right choices that will lead to more sales.
Detailed statistics include:
  • How your customers found you and what country they are from
  • What URLs are referring to your online store
  • What search terms (keywords) were used to find you
  • Tracks the number of visits, including by page hits and unique visitorsic services

    read more ...
     
External Services

eXcommerce is fully compatible with external analytic services such as Google Analytics or Yahoo / Bing.

Online Promotions

DNNSHOP is compatible with various services that help you promote your store, including Chictini, Google Adwords, Yahoo Sponsored Search, Microsoft Advertising.

Email Marketing

Automatically keep track of which customers agree to be contacted via e-mail or newsletters. The Dontnetnuke integrated newsletter manager allows you to send stylish HTML newsletters directly to your shoppers.

We send you a easy to understand report of your webshop, that tells you exactly whats going on. There are action points that you can follow to improve sales. This can be as easy as changing a few words in text or creating a advertising campaign in the right places

WHAT IS PREMIUM SERVICE?

  • Ask us questions on anything
  • We help you identify missed opportunities every month!
  • Help for you to publish your content

Our premium support customers can ask us questions on any part of their shop and expect a proactive response in that we try to fix or do the work there and then for you. Some jobs may require us to use a consultant but, we will try to get you going with a workaround or fix!

Premium service helps you sell more. We test your site every month and check why people buy, but more importantly we find why they don’t buy! We also help find the customers who should be coming to your site.

In technical terms that’s improving SEO and increasing your traffic and conversion rates, this is important for any serious eCommerce website.
We send you a easy to understand report of your webshop, that tells you exactly whats going on. There are action points that you can follow to improve sales. This can be as easy as changing a few words in text or creating a advertising campaign in the right places.

HOW MUCH DOES DNN SHOP COST ?

We have pricing plans for you to choose from in order to best suit the size and nature of your business. Contact us for a more specific price if you would like a customised quote.

WHERE IS IT HOSTED ?

Our hosting centre is based in central Europe at the heart of Oslo, Norway.Our servers are built to host Dotnetnuke only, and we currently host for customers all over Europe.We are looking to extend our servers to a hosting unit in the USA soon.

HOW CAN I PAY ?

You will need Visa or Mastercard to pay for your online store.

HOW DO I GET BILLED ?

After the free trial has expired, you will have the option to sign up for a monthly service (one of our sales consultants will contact you).
If you would like any extra services we authorise with you first and then charge the time used to the next due invoice.

WHAT SUPPORT DO YOU GIVE ?

You can email us any time to service@excommerce.com to ask any question on Dotnetnuke or shop related. We will do our best to answer. In answering we may guide you in how to find the solution, i.e a knowledge base artice or referring to documentation / online guides.

If your support ticket requires dedicated consultant help then we will offer to help you and charge the time used to the next monthly invoice. As a general rule any work we do for you on your system is charged this way.

WHAT DOCUMENTATION DO YOU HAVE ?

We have a knowledge base with 100's of articles, videos on the major topics. As a license holder with us you are also entitled to the catalook documentation and forum.

 


 

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